These terms apply when you use the My Express Care Pharmacy website, our online shop, and our text messaging program ("we," "us"). By using the site, you agree to them. Please also read our Privacy Policy and Notice of Privacy Practices.
About this website
This website is for general information and convenience. It is not medical advice and does not replace the advice of your pharmacist, physician, or other healthcare professional. If you have a medical emergency, call 911.
Using the site
- Give us accurate information when you use our forms, and use the site only for lawful purposes.
- Do not try to interfere with the site, access areas you are not allowed to, or misuse our forms.
- For controlled substances or urgent needs, please call the pharmacy directly instead of using the website.
Prescription refills and transfers
Refill and transfer requests are sent to our pharmacy team for review. Submitting a request does not guarantee that a prescription can be filled. Prescriptions are never ordered or paid for through our online shop.
Online shop
When you order from our shop, these terms apply to your order:
- Products. The shop offers over-the-counter health and wellness products. Product descriptions follow the product label. We do our best to keep descriptions, prices, and availability accurate, but errors can happen, and we may correct them or cancel an order if needed.
- Availability. Items are subject to availability. If an item you ordered is not available, we will contact you and refund any charge for it.
- Pickup, delivery, and shipping. You choose how to receive your order at checkout. Delivery and shipping options, costs, and timing are shown before you pay.
- Payment and tax. Payments are processed securely by our payment provider. We do not store your full card details on our site. Applicable sales tax is added at checkout.
- Returns and refunds. If something is wrong with your order, please contact us and we will make it right. Because of safety rules, some health products may not be returnable once opened.
Text messaging program
My Express Care Pharmacy offers a text messaging program for order and pickup updates. This section describes how it works.
- What we send. Messages about your orders, such as order confirmations, ready-for-pickup notices, and shipping updates. If you have signed up for them, we may also send notices that an item is ready for pickup. We do not include medication names or health details in text messages.
- How you sign up. You agree to receive texts by checking the consent box at checkout, completing a text consent form on our website, or signing up at the pharmacy counter. We keep a record of your consent.
- Consent is not required. Agreeing to receive texts is not a condition of any purchase or of receiving pharmacy services.
- Frequency and cost. Message frequency varies. Message and data rates may apply, depending on your mobile plan.
- To stop. Reply STOP at any time to cancel. We will confirm with one final message, and then you will no longer receive texts from us. You can rejoin later by replying START.
- For help. Reply HELP, call (240) 448-3679, or email info@myexpresscarerx.com.
- Carriers. Text messages are available on most major U.S. mobile carriers. Carriers are not liable for delayed or undelivered messages.
- Your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
- Please do not text us health details. Standard text messages are not a secure way to share personal health information. For anything private, call us or use our secure forms.
Health information
Information you give us about your health or prescriptions is handled under our Notice of Privacy Practices. Please do not enter prescription or health details in the online shop.
Ownership and links
The content, design, and logos on this site belong to My Express Care Pharmacy or its licensors. You may view and print pages for your own personal use. The site may link to other websites. We do not control them and are not responsible for their content or policies.
Disclaimers and limits
We provide the site "as is" and work to keep it accurate and available, but we cannot promise it will always be error-free or uninterrupted. To the fullest extent the law allows, we are not liable for indirect or consequential losses arising from your use of the site. Nothing in these terms limits any rights you have under law that cannot be waived.
Changes to these terms
We may update these terms from time to time. The date at the bottom shows when they were last changed. Continuing to use the site after a change means you accept the updated terms.
Governing law
These terms are governed by the laws of the State of Maryland.
Contact us
My Express Care Pharmacy · 4453 Crain Hwy, White Plains, MD 20695 · (240) 448-3679 · info@myexpresscarerx.com
Last updated: 2026.